Why Buy from Us?


Why Buy From The Bathtub Store?

Our mission is to supply our customers with quality merchandise at competitive pricing with great customer service.

When you call the Bathtub Store you will be talking with the best in the business. Your questions will all be answered quickly and efficiently. We buy direct from the manufacturer so there is no middle man markup and this is a huge value to our customers. Once your order is completed, your purchase will be at your home within 4 to 8 business days (within the continental US) and normally within 2 weeks time from the date of your order. In reality, many deliveries are made within Canada in a much-faster timeframe, with some deliveries being completed within 5 to 8 days. We take pride in knowing The Bathtub Store stands for Quality, Reliability, and Respectability.

Free Shipping

The Bathtub Store is the place where you can enjoy FREE shipping storewide throughout the contiguous United States as well as the following Canadian Provinces: Alberta, British Columbia, Manitoba, New Brunswick Ontario, Quebec, and Saskatchewan!

Free Return Shipping for Exchanges

If you've discovered any damages within forty eight hours of your delivery, simply return your purchase using our EASY and FREE return shipping process for your product exchanges on damaged items!

When you place your order, you can select standard Free Shipping, or you can call toll free to upgrade to Rush Shipping status. Once your order is placed, you'll receive an e-mail notice confirming your order is in process, and later a second e-mail confirming your shipment details, including items shipped, tracking and delivery confirmation related information. Your purchases and exchanges are processed in the order received, Monday through Friday, during regular business hours.

100% Safe Shipping Guaranteed

Every item The Bathtub Store offers comes with a 100% Safe Shipping Guarantee. If an item is damaged when it is delivered, simply do not sign for it and we'll exchange it with a comparable item as soon as we receive and inspect the item. It's that simple! For more information please see our shipping policies.

If you receive any shipment and see obvious damages, refuse the shipment. Once we have confirmed the damages, we will get a new shipment out to you. If once you have received the order, please inspect it for any hidden damages. Should you find anything damaged, notify us within 24 hours. It is vital that you do this within 24 hours as no shipping damages can be guaranteed or replaced after this time. We ask that you take photos of the damages and email them to us within the same time so that we can begin processing a replacement order for you.

Full Warranty First-Quality Items

The Bathtub Store only sells first quality merchandise and stands behind all its products with full manufacturer warranties. Unlike other items referred to as "seconds," "blemished," or "irregular" sold by competitors, you'll always get top quality merchandise from The Bathtub Store!

Safe Shopping Guaranteed

When you shop at The Bathtub Store, we guarantee that your credit card information will be safe when you place an order at BathTubStore.com site. Our secure order guarantee means that you'll never have to pay any money related to unauthorized charges to your credit card account, if those charges result from your online transactions with us. You're always protected when you shop at our site!

Broad Product Selection

At The Bathtub Store, you'll always enjoy one of the best bathtub and accessory selections anywhere - online or offline. New styles and innovative product designs are being added on a daily basis, so you'll always have access to the newest innovations in tubs and accessories.

Privacy and Security

You can always rest assured that The Bathtub Store respects your privacy and will never sell or trade your personal information with third parties. All your online transactions are fully encrypted and secure, with the BathTubStore.com site continuously monitored by third party security firms specializing in maximizing and ensuring privacy and security.